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Follow the lead of Sir Richard Branson and the Germans - de-stress, take it easy and never shout

By Tony McDonough on Mar 19, 12 05:43 PM

I spent much of Tuesday last week running around the Echo Arena and BT Convention Centre like a blue-arsed fly trying to pin down Sir Richard Branson.

As it turned out, the beard-faced business maestro was literally pinned down for several seconds by a poster on a pole that fell onto him during a press conference at the Global Entrepreneurship Congress (GEC).

But he took it all calmly in his stride along with being besieged by people every step he took. Staying chilled is clearly one of the secrets of his success ...

During the GEC (Mentioning Sir Richard also allows me to gratuitously include this picture of me and him at the event) he talked about how throughout his career as an entrepreneur he had maintained a policy of hiring people who were "better than me" and then trusting them to try out their own ideas.

branson new.jpg

This, he said, had allowed him the freedom to diversify his Virgin business empire.

And, for me, the best piece of advice he gave out to entrepreneurs and people running businesses was: "Never lose your temper."

This week, the latest series of BBC TV's The Apprentice gets under way and already we're being promised snarling and confrontation from the contestants - supposedly the business leaders of the future - all encouraged by that grumpy old badger, Lord Sugar.

Out of the two, I think I prefer Sir Richard's approach. I've written in this blog before how there's far too much aggression, too much anger, too much stress in the workplace.

In May, something called The De-Stress Show comes to Liverpool.

Keynote speaker will be Carl Honoré, author of "In Praise of Slow", who will be showing businesses how slowing down' can actually boost productivity and help reduce stress.

He will be demonstrating how organisations use the principles of "slow" to help employees live and work better and how it has boosted the fortunes of businesses across the world.

Mr Honoré said: "In a world obsessed with speed, the best way to get ahead is not always to go faster. Sometimes it pays to slow down."

Jo Howarth, director of The De-Stress Show, added: "Evidence now cites stress as the number one cause of long-term sickness absence in the workplace.

"Understanding ways in which organisations can make small adjustments to engage staff and achieve a more conducive work environment is vital for reducing absenteeism, improving productivity and ultimately having a positive effect on the bottom line.

"For every £1 a business invests in staff wellbeing, they will see a return of between £3 and £6 in improved efficiency and productivity and so taking that step to find out what will work for their business is absolutely worthwhile."

I don't know how accurate that equation is but I do like the sound of it.

There are too may workplaces where the accepted culture seems to be long hours, aggression, confrontation - where "a good bollocking" is seen as an appropriate tool to motivate.

The biggest responses I ever had to this blog was when I wrote about workplace stress and bullying and the effect that can have on peoples' health and wellbeing.

Even the Germans are ahead of us on this. It seems their reputation as dour, robotic workaholics is something of a myth.

Apparently they work fewer hours a week than we do and take on average 40 days holiday a year.

The German media has also recently taken part in a national debate on what they call Burnout-Syndrom - or work-related exhaustion.

And companies there are taking the concept on board. Auto giant Volkswagen has decided to disable employees' BlackBerrys outside of office hours so they are free to enjoy their own time without work issues rudely interrupting.

Virgin has had its ups and downs over the years but it is now a hugely successful, multi-faceted business empire that is continuing to diversify and grow.

If that's where staying calm and not shouting can get you, maybe it's not a bad lead to follow.

5 Comments

Val Price said:

Richard Branson's way of having people who are better than him dealing with his business. So he can relax and stay unstrsssed....excellent.

Sandy.felton said:

I like the sound of the 'slow' business place rather like the slow food and slow gardening movement. Having worked in a totally frenetic atmosphere for most of my professional career I can always relate to those suffering workplace stress. It's only when you retire that you realise taking things slowly achieves more and makes you feel better.

However, I have yet to achieve the art of keeping calm and not getting angry but I am sure that a few minutes in the presence of the charming Mr Branson would do the trick. Like the pic Tony , I really think he should hire you.

Good article Tony, there is such a lot of truth in this and yet we all "forget" and carry on with the less effective "frenetic" approach.
Having said that, more people are realising the business benefits of slowing down....I have come across a number of businesses who are at least taking about "Mindfulness" for their employees, something that would have been seen as hippy madness a little while back.
The truism often is that we don't allow time ton reflect and plan but we have to find time to redo poor work a number of times !!
Now that's madness.
The De-Stress Show sounds great, I'll keep an eye out for that.
..and great pic!
Steve

John Drysdale said:

Excellent article, in running the LEAD programme for business owners and entrepreneurs we found it quite a challenge asking people to take time, seemingly "away from the business", to create some space to think ... about themselves and the business. I sometimes wonder if technology is always a good thing? Or has it just accelerated the pace at which we do things?
Perhaps we should all reflect on the themes in this article and decide to choose: discipline over speed, facts over information, and of course wellbeing over stress.

John Drysdale said:

Excellent article, in running the LEAD programme for business owners and entrepreneurs we found it quite a challenge asking people to take time, seemingly "away from the business", to create some space to think ... about themselves and the business. I sometimes wonder if technology is always a good thing? Or has it just accelerated the pace at which we do things?
Perhaps we should all reflect on the themes in this article and decide to choose: discipline over speed, facts over information, and of course wellbeing over stress.

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