Have you a 'culture of compliance'?
It is said that the UK culture of compliance can end up making, as an example, television programmes rather dull, as writers and producers stick to the letter of the law concerning taste and decency in their attempt to avoid disruptive or potentially controversial ideas...
So what has this to do with manufacturing?
Well, manufacturers have a duty to be compliant within their own respective areas of prime responsibility.
To give you an example of how a disaster can, without full reference to the facts, effectively ruin a company's reputation and reduce or even negate bottom-line profits.
Cast your minds back to the Deepwater Horizon oil spill in the Gulf of Mexico, which is also referred to as the BP oil spill or the BP oil disaster.
And that's my point.
Yes, it was a BP oil well. Yes, the well was being drilled on behalf of BP oil. But that it is called the BP oil disaster could be thought of as being a little unfair.
Did you know that BP was only responsible in as much as it was the fault of contractors who were working on behalf of the company? Contractors who should have been (and probably were) working to their own, third-party, officially- approved ISO 9000 and/or ISO 14001 etc standards.
The root cause of the problem was the Deepwater Horizon rig and the production casing being installed and cemented by Halliburton Energy Services. This meant that if the media were a little more picky, they should have labelled it the Deepwater-Halliburton disaster, rather than the BP oil disaster.
Now I appreciate I have perhaps over-simplified the situation, but think for a minute if this was transposed into a situation involving your products and manufacturing operation.
Your name up in lights as the chief protagonists in a plot caused by a supplier that might not be up to the mark you thought they were up to!
Makes you think, doesn't it?